Stop & Restart the Platform

Stop the Platform

Run the command below in Terminal to stop and remove all containers for Linux.

sudo docker stop $(sudo docker ps -a -q); sudo docker rm $(sudo docker ps -q)

Restart the Platform

Reboot your computer or server.
After you reboot the device, restart the platform.
Rerun the same command provided on the website during the initial setup. It resembles docker run -d.

Verify that you’re not running two instances of io-worker-vc.

Run the command below to verify that you’re running a single instance of io-worker-vc.

docker ps

If there are 2 containers running the same image io-worker-vc , the platform fails. The output resembles the sample below:

~$ docker ps
CONTAINER ID   IMAGE                               COMMAND                  CREATED          STATUS         PORTS     NAMES
87b1b066bdfa   ionetcontainers/io-worker-monitor   "tail -f /dev/null"      3 seconds ago    Up 2 seconds             agitated_hawking
7033c1b8feba   ionetcontainers/io-worker-vc        "sudo -E /srp/invoke…"   8 seconds ago    Up 8 seconds             friendly_ritchie
67f699e12c2e   ionetcontainers/io-worker-vc        "sudo -E /srp/invoke…"   10 seconds ago   Up 8 seconds             sleepy_feynman

How to fix this?

Run the stop all docker containers (check troubleshooting guide) and run the (docker run -d …) command from website only ONCE to run the platform normally.

Waiting for IO Containers to Start Additional Guides

⌘I

IO Worker

IO Staking

IO Explorer

IO ID

Stop & Restart the Platform

Stop the Platform

Restart the Platform

How to fix this?

​Stop the Platform

​Restart the Platform

​How to fix this?

Stop the Platform

Restart the Platform

How to fix this?